Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00832
VM0000832Goldmember832@example.test · +601110000832 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
3,794
Current loyalty balance
Lifetime Spend
RM 4,743
Across 32 visits
Total Visits
32
Since 2025-03-21
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,794 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 17
Outlet purchase
2026-09-18 · Member activity · RM 117.75
App session
2026-09-06 · OPLUMO Outlet 17
Points credited
2026-08-25 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 17
Outlet purchase
2026-08-01 · Member activity · RM 149.15
Points credited
2026-07-20 · OPLUMO Outlet 17
Outlet purchase
2026-07-08 · Member activity · RM 164.85