Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00840
VM0000840Goldmember840@example.test · +601110000840 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,795
Current loyalty balance
Lifetime Spend
RM 4,744
Across 38 visits
Total Visits
38
Since 2024-11-02
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,795 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 8
Outlet purchase
2026-08-18 · Member activity · RM 82.50
App session
2026-08-06 · OPLUMO Outlet 8
Points credited
2026-07-25 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 8
Outlet purchase
2026-07-01 · Member activity · RM 104.50
Points credited
2026-06-19 · OPLUMO Outlet 8
Outlet purchase
2026-06-07 · Member activity · RM 115.50