Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00859
VM0000859Membermember859@example.test · +601110000859 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted Out
Points Balance
782
Current loyalty balance
Lifetime Spend
RM 978
Across 16 visits
Total Visits
16
Since 2025-09-23
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 10
Outlet purchase
2026-06-08 · Member activity · RM 38.25
App session
2026-05-27 · OPLUMO Outlet 10
Points credited
2026-05-15 · Member activity · RM 43.35
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 48.45
Points credited
2026-04-09 · OPLUMO Outlet 10
Outlet purchase
2026-03-28 · Member activity · RM 53.55