Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00864
VM0000864Membermember864@example.test · +601110000864 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
566
Current loyalty balance
Lifetime Spend
RM 708
Across 5 visits
Total Visits
5
Since 2026-04-21
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
566 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 15
Outlet purchase
2026-06-20 · Member activity · RM 124.50
App session
2026-06-08 · OPLUMO Outlet 15
Points credited
2026-05-27 · Member activity · RM 141.10
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 15
Outlet purchase
2026-05-03 · Member activity · RM 157.70
Points credited
2026-04-21 · OPLUMO Outlet 15
Outlet purchase
2026-04-09 · Member activity · RM 174.30