Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00874
VM0000874Membermember874@example.test · +601110000874 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
38
Current loyalty balance
Lifetime Spend
RM 48
Across 1 visits
Total Visits
1
Since 2026-05-25
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
38 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 8
Outlet purchase
2026-05-31 · Member activity · RM 31.50
App session
2026-05-19 · OPLUMO Outlet 8
Points credited
2026-05-07 · Member activity · RM 35.70
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 8
Outlet purchase
2026-04-13 · Member activity · RM 39.90
Points credited
2026-04-01 · OPLUMO Outlet 8
Outlet purchase
2026-03-20 · Member activity · RM 44.10