Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00884
VM0000884Membermember884@example.test · +601110000884 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
552
Current loyalty balance
Lifetime Spend
RM 690
Across 15 visits
Total Visits
15
Since 2025-12-29
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
552 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 1
Outlet purchase
2026-08-26 · Member activity · RM 39.75
App session
2026-08-14 · OPLUMO Outlet 1
Points credited
2026-08-02 · Member activity · RM 45.05
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 50.35
Points credited
2026-06-27 · OPLUMO Outlet 1
Outlet purchase
2026-06-15 · Member activity · RM 55.65