Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00894
VM0000894Goldmember894@example.test · +601110000894 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
2,468
Current loyalty balance
Lifetime Spend
RM 3,086
Across 20 visits
Total Visits
20
Since 2025-09-28
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,468 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 11
Outlet purchase
2026-08-24 · Member activity · RM 129.00
App session
2026-08-12 · OPLUMO Outlet 11
Points credited
2026-07-31 · Member activity · RM 146.20
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 11
Outlet purchase
2026-07-07 · Member activity · RM 163.40
Points credited
2026-06-25 · OPLUMO Outlet 11
Outlet purchase
2026-06-13 · Member activity · RM 180.60