Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00903
VM0000903Silvermember903@example.test · +601110000903 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,302
Current loyalty balance
Lifetime Spend
RM 1,628
Across 33 visits
Total Visits
33
Since 2025-02-19
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,302 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 3
Outlet purchase
2026-09-06 · Member activity · RM 39.00
App session
2026-08-25 · OPLUMO Outlet 3
Points credited
2026-08-13 · Member activity · RM 44.20
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 3
Outlet purchase
2026-07-20 · Member activity · RM 49.40
Points credited
2026-07-08 · OPLUMO Outlet 3
Outlet purchase
2026-06-26 · Member activity · RM 54.60