Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00909
VM0000909Silvermember909@example.test · +601110000909 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,412
Current loyalty balance
Lifetime Spend
RM 1,765
Across 14 visits
Total Visits
14
Since 2026-01-15
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,412 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 9
Outlet purchase
2026-08-25 · Member activity · RM 77.25
App session
2026-08-13 · OPLUMO Outlet 9
Points credited
2026-08-01 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 97.85
Points credited
2026-06-26 · OPLUMO Outlet 9
Outlet purchase
2026-06-14 · Member activity · RM 108.15