Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00913
VM0000913Goldmember913@example.test · +601110000913 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
4,063
Current loyalty balance
Lifetime Spend
RM 5,080
Across 27 visits
Total Visits
27
Since 2025-05-25
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,063 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 13
Outlet purchase
2026-08-24 · Member activity · RM 113.25
App session
2026-08-12 · OPLUMO Outlet 13
Points credited
2026-07-31 · Member activity · RM 128.35
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 13
Outlet purchase
2026-07-07 · Member activity · RM 143.45
Points credited
2026-06-25 · OPLUMO Outlet 13
Outlet purchase
2026-06-13 · Member activity · RM 158.55