Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00093
VM0000093Silvermember93@example.test · +601110000093 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,478
Current loyalty balance
Lifetime Spend
RM 1,848
Across 11 visits
Total Visits
11
Since 2025-12-24
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,478 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 9
Outlet purchase
2026-06-10 · Member activity · RM 115.50
App session
2026-05-29 · OPLUMO Outlet 9
Points credited
2026-05-17 · Member activity · RM 130.90
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 9
Outlet purchase
2026-04-23 · Member activity · RM 146.30
Points credited
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 161.70