Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00937
VM0000937Membermember937@example.test · +601110000937 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
550
Current loyalty balance
Lifetime Spend
RM 688
Across 20 visits
Total Visits
20
Since 2025-06-03
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
550 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 3
Outlet purchase
2026-04-29 · Member activity · RM 27.00
App session
2026-04-17 · OPLUMO Outlet 3
Points credited
2026-04-05 · Member activity · RM 30.60
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 3
Outlet purchase
2026-03-12 · Member activity · RM 34.20
Points credited
2026-02-28 · OPLUMO Outlet 3
Outlet purchase
2026-02-16 · Member activity · RM 37.80