Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00094
VM0000094Goldmember94@example.test · +601110000094 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
3,127
Current loyalty balance
Lifetime Spend
RM 3,909
Across 23 visits
Total Visits
23
Since 2025-08-24
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 10
Outlet purchase
2026-09-12 · Member activity · RM 108.75
App session
2026-08-31 · OPLUMO Outlet 10
Points credited
2026-08-19 · Member activity · RM 123.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 10
Outlet purchase
2026-07-26 · Member activity · RM 137.75
Points credited
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 152.25