Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00943
VM0000943Goldmember943@example.test · +601110000943 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,211
Current loyalty balance
Lifetime Spend
RM 4,014
Across 43 visits
Total Visits
43
Since 2024-08-08
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,211 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 9
Outlet purchase
2026-08-22 · Member activity · RM 57.75
App session
2026-08-10 · OPLUMO Outlet 9
Points credited
2026-07-29 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 9
Outlet purchase
2026-07-05 · Member activity · RM 73.15
Points credited
2026-06-23 · OPLUMO Outlet 9
Outlet purchase
2026-06-11 · Member activity · RM 80.85