Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00097
VM0000097Membermember97@example.test · +601110000097 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
407
Current loyalty balance
Lifetime Spend
RM 509
Across 14 visits
Total Visits
14
Since 2025-11-05
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
407 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 13
Outlet purchase
2026-06-15 · Member activity · RM 23.25
App session
2026-06-03 · OPLUMO Outlet 13
Points credited
2026-05-22 · Member activity · RM 26.35
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 13
Outlet purchase
2026-04-28 · Member activity · RM 29.45
Points credited
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 32.55