Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00971
VM0000971Silvermember971@example.test · +601110000971 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted Out
Points Balance
1,405
Current loyalty balance
Lifetime Spend
RM 1,757
Across 39 visits
Total Visits
39
Since 2024-10-23
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 3
Outlet purchase
2026-08-26 · Member activity · RM 31.50
App session
2026-08-14 · OPLUMO Outlet 3
Points credited
2026-08-02 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 3
Outlet purchase
2026-07-09 · Member activity · RM 39.90
Points credited
2026-06-27 · OPLUMO Outlet 3
Outlet purchase
2026-06-15 · Member activity · RM 44.10