Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00098
VM0000098Membermember98@example.test · +601110000098 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
54
Current loyalty balance
Lifetime Spend
RM 69
Across 1 visits
Total Visits
1
Since 2026-05-09
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
54 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 14
Outlet purchase
2026-05-15 · Member activity · RM 63.00
App session
2026-05-03 · OPLUMO Outlet 14
Points credited
2026-04-21 · Member activity · RM 71.40
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 14
Outlet purchase
2026-03-28 · Member activity · RM 79.80
Points credited
2026-03-16 · OPLUMO Outlet 14
Outlet purchase
2026-03-04 · Member activity · RM 88.20