Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00982
VM0000982Membermember982@example.test · +601110000982 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
504
Current loyalty balance
Lifetime Spend
RM 631
Across 6 visits
Total Visits
6
Since 2026-02-22
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
504 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 14
Outlet purchase
2026-05-11 · Member activity · RM 93.75
App session
2026-04-29 · OPLUMO Outlet 14
Points credited
2026-04-17 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 14
Outlet purchase
2026-03-24 · Member activity · RM 118.75
Points credited
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 131.25