Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00993
VM0000993Silvermember993@example.test · +601110000993 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,445
Current loyalty balance
Lifetime Spend
RM 1,807
Across 30 visits
Total Visits
30
Since 2025-05-03
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,445 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 8
Outlet purchase
2026-09-25 · Member activity · RM 39.75
App session
2026-09-13 · OPLUMO Outlet 8
Points credited
2026-09-01 · Member activity · RM 45.05
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 8
Outlet purchase
2026-08-08 · Member activity · RM 50.35
Points credited
2026-07-27 · OPLUMO Outlet 8
Outlet purchase
2026-07-15 · Member activity · RM 55.65