Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00999
VM0000999Membermember999@example.test · +601110000999 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
629
Current loyalty balance
Lifetime Spend
RM 787
Across 10 visits
Total Visits
10
Since 2026-04-15
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
629 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 14
Outlet purchase
2026-09-12 · Member activity · RM 60.75
App session
2026-08-31 · OPLUMO Outlet 14
Points credited
2026-08-19 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 14
Outlet purchase
2026-07-26 · Member activity · RM 76.95
Points credited
2026-07-14 · OPLUMO Outlet 14
Outlet purchase
2026-07-02 · Member activity · RM 85.05